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ai in education
Why is the Education Industry Adapting AI Chatbot?

Eliza, the first ever publicly demonstrated chatbot, was created using a rule-based approach in the 1960s. With the onset of artificial intelligence and big data, these chatbots have now become advanced with capabilities like providing information and feedback, clear doubts, etcetera, and are transforming the face of education in the best possible way. Artificial intelligence

Common Chatbot Failures And How To Avoid Them

Source:  csoonline.com When the world was introduced to the first-generation chatbots more than a decade ago, the buzz around it fizzled out soon—the reason being the over-hyped expectation about the success of the supposedly human-mimicking software. Back then, rule-based technology lacked the power to bring out the desired results. However, the third-generation chatbots of today

conversational marketing
How Conversational Marketing is the Future of eCom...

If you are following the digital world closely, you might have come across chatbots on any website or mobile app. Brands are relying on chatbots for almost every significant task ranging across customer service, marketing, team communication, sales, and others. Chatbots have improved the ability of brands to engage in conversations with customers, thereby promoting

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